Refund Policy

We believe in our curriculum. If it's not the right fit for you, we make the refund process as transparent as possible.

7-Day Satisfaction Guarantee

We offer a 7-day refund policy for most of our courses. If you're not satisfied with the course quality within the first 7 days of purchase, you are eligible for a full refund, provided you haven't completed more than 20% of the content.

Request within 7 days of purchase

Less than 20% course completion

No materials downloaded

One-time refund per user profile

Processing Timeline

Once a refund request is approved, the amount is credited back to the original payment method. Depending on your bank, it may take several business days for the transaction to reflect in your account.

Approval within 48 business hours

5-7 business days for bank processing

Credit to original payment source

Notification email upon completion

Non-Refundable Cases

Certain circumstances fall outside our refund eligibility to protect our instructors and platform integrity.

Requests after the 7-day window

Significant content consumption (>20%)

Promotional/Discount bundle purchases

Account suspended for terms violation

Technical Exceptions

If you encounter technical issues that prevent you from accessing the course, please contact our support team immediately. These cases are handled with priority and may be eligible for refunds outside the standard 7-day window.

Need help with a refund?

We're here to assist you through the process.

Email Support

Preparing VidyaSetu...